Complaint No.: 17356727666
Complaint object: dream home Plaza, Kaifeng City odik doors and windows
Complaint problem: Service is not in place, three guarantees problem
Complaint requirements: punishment, service improvement and maintenance
Amount involved: 50000 yuan
When ordering, the merchant said that there was a door-to-door maintenance every year, and any problems in the later period could be repaired. It has been installed for more than a year and no one has done maintenance, and now the glue in the gap between doors and windows has cracked in many places. This winter window leaks air, causing the indoor heating temperature to fail. Contact the after-sales service without reply.
