Mutian doors and windows refused to return the deposit
Published anonymously at 09:53 on November 01, 2021.
Complaint No.: 17355675084
Complaint object: Mutian doors and windows
Complaint: no refund
Complaint request: refund
Amount involved: 2000 yuan
At about 5 pm on October 31, 2021, I worked out the installation of doors and windows at Mutian doors and windows, No. 337, detongqiao Road, Wenjiang district, and paid a deposit of 2,000 yuan. The Merchant issued an order contract, after that, the order was canceled at the first time due to personal reasons and the deposit of 2,000 yuan was refunded in full. The merchant refused to refund without any loss, and proposed unreasonable solutions; Only refunded 1,500 yuan, which infringed the legitimate rights and interests of consumers and failed to follow voluntary, fair, equal, the principle of honesty. Attached figure: note of transfer is deposit, not deposit. The title of the contract does not have a deposit, not a deposit. The consumer has the right to request a full refund of the deposit without any financial and human expenditure caused by the contract.
