Feiyu doors and windows fool consumers
User 6217803283 was released at 11:53 on 0805/2021.
Complaint No.: 17354319287
Complaint object: Chengdu Feiyu doors and windows Co., Ltd.
Complaint problem: price problem
Complaint request: refund
Amount involved: 7000 yuan
On June 18, 2021, I paid a deposit of 1000 yuan for booking the kitchen sliding door and toilet aluminium alloy door at Feiyu doors and windows on the fourth floor of North fusenmei building materials Hall, Chenghua district, Chengdu city, and signed the installation method of Mode a of sliding door, later, Feiyu doors and windows arranged designers to measure on-site twice. After that, my mother went to the store to pay 6000 yuan for the final payment, but the merchant still didn't tell us that the installation method had changed, and the charge had been charged according to the B method. My mother mistakenly thought that the cost was calculated according to Method a. When installing, we were told that because our kitchen wall has been pasted with porcelain, it cannot be installed in Mode a, and it can only be installed in mode B, therefore, the installation fee of B installation is 1,000 yuan higher than that of a installation fee, and as a result, only B mode can be installed now. To install a mode, you need to re-paste bricks and brush beautiful joints on the wall. The main reason for this situation is that when the designers of Feiyu doors and windows measured twice, they never told that there were two installation methods a and B, nor did they tell a and B that the installation methods were different, kitchen wall tiles are also different, and fees are also different. It is an act of concealing facts and misleading consumption. Appeal, Feiyu doors and windows refund the full payment of 7,000 yuan I have paid.
