Recently, NetEase home "looking for home service model" 315 specially planned to arrive as scheduled, and the blockbuster award "2022 home industry service model" was announced, co-certified new style of service for home furnishing enterprises, and jointly launched a new mission for industry development.
With the evolution of market demand, the drive of enterprise development and the demand of industrial upgrading, the core competitiveness of Chinese household enterprises is evolving from product Force to service force, and the model of more intensive cultivation and more human innovation is constantly evolving.
On the occasion of 315 International Consumer Rights Day in 2022, to uphold the quality-oriented, service first, focus on user-centered service, and always stick to creating more beautiful montian homes for people's living, with perfect and professional service system and product experience, it won the following awards:
2022 home industry service model
2022 home industry service model-montian home
This award is awarded to outstanding enterprise brands that have made outstanding contributions to service innovation and upgrading and play an active guiding role in the advancement of industry service level. Enterprises that have won this award provide consumers with better, more accurate and more comprehensive services through practical actions, and provide effective reference experience for improving the service level of the industry, it is a positive energy example for home service industry.
Quality Assurance, Ingenuity service
Since its establishment montian, it has always taken quality as the cornerstone of enterprise development, from manufacturing to equipment, from material selection to supply, and has always maintained a forward-looking industry perspective and users' needs as the development vision, respond to the rapidly changing market environment. In 2017, it was named a high-tech enterprise in montian and was selected as the pilot demonstration project unit of large-scale personalized customization of whole house furniture by the Ministry of Industry and Information Technology in the same year.
Montian insist on matching high-end quality with creative services, and constantly optimize and upgrade all service links before, during and after sales, so as to satisfy and rest assured for every customer. For more than 30 years, montian adheres to the user-centered service concept and continuously improves the professional and warm "dream home service" to enhance the experience of end consumers, finally, it creates more possibilities for realizing a better life for the nation.
High-end quality, service upgrade
In 2020, cloud strategy was released montian. As an industry practitioner, while consumers are looking forward to "healthier and more M · h · J", montian is also constantly innovating and upgrading to achieve better home space experience and faster landing delivery, make a better contribution to the value of wooden works for users to "decorate a home.
With the successful implementation of cloud design and cloud store two-wheel drive, montian gradually improved and built with design as the leading factor, good experience, fast design and stable delivery, the standardized order marketing model is well served and effectively connects montian front and rear complete full chain closed loop. While delivering the product, the high-end customization, ready-to-install "is implemented, it is also better to provide users with a healthy and beautiful lifestyle and a better product service experience.
I believe that montian will still drive product innovation with high standards of service, continuously deepen the service upgrade of enterprises with ingenuity, and strive to create a more diversified lifestyle for consumers.
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