Benchmarking slogan banner group photo
01 designer empowerment
to do work well, it must be used first. In order to bring better consumption experience to the vast number of consumers, Zhi Shang doors and windows continue to improve and improve the Enterprise service model. From June 13, 2022 to June 15, 2022, Zhi Shang doors and windows joined hands with cool Jiale platform to train designers, upgrade stores, store packaging, in terms of sales process upgrading, special training was conducted for the staff of Zhi Shang doors and windows stores in Heyuan city, striving to make it a benchmark store for enterprises and set an example for enterprises.
Store designer empowerment
due to the long period of overall molding of house decoration, it is difficult for consumers to clearly feel the effect of doors and windows at home after installation, which also leads to consumers' hesitation when buying doors and windows to some extent. The design software developed by kujiale platform solves this problem. Through the real-time rendering of the software, designers can make the simulation effect diagram after the decoration is completed in a short time according to the actual apartment type of the customer. In this way, customers can intuitively feel the effect brought by doors and windows to the home.
The main focus of this store building is on the training of designers. From the aspects of software operation, decoration matching and product integration, the lecturer of kujiale helps the trainees to establish design ideas and achieve the effect of combining "thinking skills", thus improving the design level of the trainees. After the special training camp teaching, store designers have been able to independently complete the basic design of the entire apartment, and integrate Zhi Shang doors and windows products into it, and complete the drawing plan in a short period of time, basically meet the design requirements of customers.
In addition, the lecturer of kujiale also gave corresponding suggestions on designer packaging. Suggestions are put forward to the store from the aspects of scheme accumulation, designer case display, designer business card packaging, etc., which will help the store packaging staff image and improve the turnover rate.
02
store packaging and upgrade
store computer upgrade
after targeted research, the operation staff of kujiale provided corresponding suggestions for the store's material matching and design tool configuration upgrade. First of all, the computers and other equipment designed and used by the store need to be upgraded to meet the need of quick delivery after receiving the order. And put forward production suggestions for the materials and props that need to be used in the store marketing process to optimize the customer's experience of entering the store.
In addition, the kujiale platform can be used to produce QR codes of store panorama, scheme display, decoration roaming video and other materials. QR codes can be printed in places such as roll-up, publicity board, business cards, or forwarded through social platforms. Offline materials improve the store image, and online resources enable customers to choose their favorite decoration styles anytime and anywhere without leaving home, and understand the effect of Zhi Shang customized Doors and Windows products. This significantly improves the speed and breadth of store information dissemination, helps stores tap market resources, promotes cooperation between stores and different industry alliances, and improves the efficiency of obtaining customer orders. With the help of kujiale platform, stores can produce more and better solutions, promise customers to "what you see is what you get" and improve the market competitiveness of stores.
03
sales Process upgrade
Sales Process Optimization Course
after three days of training, Zhi Shang doors and windows and Kujia comme la vie Heyuan store have created a systematic sales process, which is divided into channel customer acquisition, perfect reception process, measure gauge filing and filing, customer follow-up tracking, contract signing and transaction, after-sales service follow up several major sectors. Store staff must complete each step with quality and quantity. More importantly, the staff need to jump out of the thinking of inefficient sales, use the convenient tools provided by kujiale to achieve reasonable drainage, follow-up customers, build brands, and explore the hidden needs of customers, analyze customer psychology and let customers experience the benefits brought by products. Achieve "know the principle of products, know the layout of decoration, know how to design quotation, know how to display products, know how to deal with orders", and become a professional home improvement consultant for customers. There is no boundary in the service. In the face of new and old customers, the store staff will show a 120-point service attitude to meet customer needs in detail.
Group photo of store members and lecturer of kujiale
in order to better serve the vast number of consumers, Zhi Shang doors and windows have opened a benchmark store building plan. We are constantly striving to not ignore the needs of every user and live up to the trust of every user. To bring better and more perfect shopping experience to consumers from the perspective of consumers. The pace of store building will not stop, dare to innovate, and live up to expectations. Zhi Shang doors and windows will continue to move forward!
